Help Center

Answers for subscriptions, billing, and account stuff — without the corporate maze.

How do I cancel my subscription?

Subscriptions are managed through your device’s app store, not within the app itself.

iPhone: Settings → [Your Name] → Subscriptions → find the app → Cancel Subscription.

Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel.

How do I request a refund?

Refunds are processed by the app store where you made the purchase.

iPhone: Visit reportaproblem.apple.com.

Android: Visit Google Play order history and request a refund.

How do I change my subscription plan?

Change plans in your app store subscription settings (same path as canceling), then pick another available plan.

Where can I find invoices and receipts?

Receipts come from Apple or Google — check the email on your Apple ID / Google account, or the store purchase history pages linked above.

How do I restore purchases on a new device?

Sign in with the same Apple ID / Google account used for the original purchase, open the app, and tap Restore Purchases in settings or the subscription screen.

How do I delete my account?

If the app has accounts, look for Delete Account in app settings.

Important: Deleting an account does not cancel a subscription — cancel that in the store first.

Need help? Contact us.

Still stuck?

Ping us and we’ll sort it out.